Pearson Trueman & Associates has partnered with a range of private and public sector organisations to achieve some of the following projects.

Banking and finance

• Conducted analysis of key processes
• Developed change management strategy including communications frameworks
• Documented core banking back office procedures
• Edited market transaction processes and procedures
• Provided instructional design and developed user guides, quick-reference guides and learning materials
• Carried out process mapping of frontline retail processes
• Identified strategic initiatives.

Corporate consulting

• Developed a user guide, quick reference guide and training materials for an enterprise-wide electronic document management system (EDMS).

Government

• Developed procedures and guidelines
• Edited investigative guidelines.

Health and medicine

• Developed system reference, user and quick reference guides.

Information management

• Performed business continuity plan rehearsals
• Developed a business continuity plan and learning materials
• Updated quality manual.

Manufacturing

• Developed standard operating procedures
• Developed information security policy and procedures.

Telecommunications

• Conducted business analysis
• Provided change management and communications strategies and materials to assist new product releases
• Developed process design and documentation.

Transport and logistics

• Created an IT application deployment process
• Developed a business continuity plan
• Developed a charter outlining the role of Enterprise Information Security
• Provided information security auditing, developed documentation policies, standards and templates.

Transport infrastructure

• Developed change management activities including restructuring a department and writing and delivering an Effective Business Communication course
• Created information security policies and procedures
• Developed full disaster recovery testing
• Conducted project management.